Social Care Agents

We’re looking for individuals who are self driven to work as social care agents. This work which can be done both on premises (on-site) and remotely (off-site) requires our agents to use specialised software to provide customer care and sells help to our clients in different ways on a wide range of services which in most instances doesn’t require in-person contact.

The nature of our client are both local and also a good number from overseas.

The working hours could vary as we work 24/7 around the clock, and so agents would work in shifts of 8 – 12 hours.

This job role combines customer care and up-sales, and so the desirable persons must have good inter-personal skills – both written and spoken, and especially if they have a good command of the English plus 3 or more other languages including Luganda, Swahili and French.

This job role requires that one is well vast and is a regular user of social media services that include facebook, twitter, Instagram, LinkedIn and also familiar with use of online live chat software.

Qualification:

A University degree is desirable but not a must. Good aptitude, a quick learner and prior exposure can be substituted for formal academic qualifications.

How to Apply:

Send your application to this e-mail address: jobs@sitebuilder.ug, or whatsApp this number: 0757585582

First intake deadline: Sunday 22nd , August 2021

Apply for this position

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Kellen had been a freelance writer for 2 years before joining Infinity Computers, now reporting on everything tech-related. She's also written a book, 'You are great too'. If you have a story about a newly updated tech product or one that is about to launch, please reach out to her.

by Kellen Nakaye

Kellen had been a freelance writer for 2 years before joining Infinity Computers, now reporting on everything tech-related. She's also written a book, 'You are great too'. If you have a story about a newly updated tech product or one that is about to launch, please reach out to her.

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