August 29, 2022

With the breakout of the COVID-19 pandemic came new lifestyle practices and one of those was people growing so used to online bookings and reservations of services as well as delivery of products. Post-pandemic, it is already expected that restaurants and food businesses have adapted to a way of incorporating online and digital solutions into their operations. In general, reservation helps your customers make dining reservations and on your end, it helps you to better control the flow of diners or guests in your establishment.

Let us discuss some of the benefits of a restaurant reservation system;

  • Easy access

Through a business website, your customers can now find your restaurant online. When an online restaurant reservation system is integrated into your business website, your customers have the option to make a reservation without having to make a call or physically head to your restaurant. Instead, they only have to go to your website and make the necessary reservations, including which food they will eat, how many will be joining their party, and even what time they will walk in.

  • Digital waitlist

Since you manage reservations online, your waitlist has now become virtual and hence allows your customers to add themselves to your virtual waitlist. As such, they can wait for their reservations wherever they are. They can do it at home, in the office, or while grocery shopping. For this reason, a virtual waitlist can drive sales and customer retention. Moreover, you can now remove long queues outside your establishment.

  • Floor plan management

Another benefit of having a restaurant reservation system is being able to monitor your restaurant’s capacity better. So, you can now accurately monitor your restaurant’s capacity by ensuring that you handle overbooking and do not exceed the allowed seating capacity. The reservation system also limits the number of guests that can make reservations at a given time. Then, when a party arrives or leaves, the reservation system updates you on the available number of tables.

  • Custom reservation notes

You can also use the restaurant reservation system to capture your customers’ personal notes such as details on food allergies and with their feedback, you can package their food to exclude what they do not like as well as improve your restaurant’s products and services.

If you’re looking for a system that can help you better manage your restaurant/ hotel, Infinity Computers is your trusted partner. Contact us today


May 9, 2022

Digital technology has greatly impacted healthcare and is all set to entirely change the practice of medicine. Digital technology has greatly improved operational efficiency with respect to standards of medical care. The transformation has significantly enhanced the overall experience of both healthcare professionals and patients.

Some of the areas where digital technology has made an enormous impact in the practice of medicine include:

  1. Improved Access to Medical Information and Data: One of the biggest benefits of the digital revolution has been the ability to store and access data. Healthcare professionals can now retrieve patient data from anywhere. Also, the intranet and internet have allowed healthcare professionals to share medical information rapidly with each other, resulting in more efficient patient care.


  1. Big Data: Another great benefit of digital technology is that it allows clinicians to gather big data in minimal time. For those conducting epidemiological studies, research, or clinical trials, digital technology allows for the instant collection of data from a much more diverse and larger population than ever before. Such data collection allows for meta-analysis and permits healthcare professionals to stay on top of cutting-edge techniques and trends. Also, access to big data allows clinicians to identify risk factors and recommend appropriate preventive/intervention steps more effectively.


  1. Improved Lines of Communication: Today, digital technology has made communication between healthcare providers and patients very easy. Healthcare workers can stay in touch through email, smartphones, text messaging etc. No longer do physicians have to mail out letters to patients reminding them of their appointments and tests. Technology has made all this much simpler and much more cost-effective. Also, medical professionals can make their own webinars, videos and use online platforms and social media to communicate with other professionals. Teleconferencing has made it easy to communicate beyond geographic borders.


  1. Electronic Health Records: The introduction of digital technology has been a blessing when it comes to patient medical records. In the old days, large paper files were moved from department to department. It often happened that during transport, patient medical charts went missing or were damaged. It sometimes took a long time to find medical records in emergency departments if patients came at night or during the weekend. Referring to patients was also a tedious process and physicians had to send a large box containing the patient chart. Medical records were all over the place; some records remained with the dentist, some with the psychiatrist, some with the internist, and some with the rehabilitation specialist. In simple words, it was total chaos. All this has changed with electronic health records (EHR) which have made life easier for both healthcare providers and patients. Access to EHRs has resulted in centralised storage of all patient data and faster access for improved care and better outcomes. EHRs also enable faster, smoother, and easier medical billing.


  1. Telemedicine: There are still many places around the world that are rural and have a shortage of healthcare providers. One important benefit of digital technology is video conferencing. Not only is telemedicine cost-effective, but it can also help determine who needs emergency assistance. Today, psychiatrists often deliver counseling via video conferencing/digital platforms such as apps and websites for patients who are not able to physically come to their clinic. Telecommunication is also being used to provide education and training to healthcare workers residing in remote areas.


  1. Online education: Another important benefit of digital technology is the availability of online education, specifically in regard to healthcare-related degrees. Today, students interested in pursuing a career in healthcare can complete their healthcare degrees completely online. This enables them to study where they want, from whichever school they want and in their own time. The availability of online education for healthcare professionals has eliminated the need to travel long distances and take time off work.


  1. Health Apps: The digital revolution has also resulted in the development of hundreds of health apps. These apps enable patients to monitor their health and disease, provide them with medical information, allow them access to test results, and prompt them when it is time to get their check-ups. Also, healthcare apps enable healthcare workers to quickly check on test results, drug dosing recommendations, and other information they need urgently.


Overall, digital technology has transformed healthcare. And this transformation is expected to continue in the years to come. Artificial Intelligence, machine learning, deep learning, blockchain, healthcare mobile apps, wearables, and many other such advancements will change the future of healthcare.

At Infinity Computers and Communications Company we are engaged in creating the required infrastructure and systems to enable healthcare organizations and healthcare professionals to take advantage of the digital revolution so they can efficiently serve their patients. Among the systems, we set up include e-commerce websites for Pharmacies.

Contact us today

Article reference;

January 18, 2022

  1. Cloud computing

While this trend has been gaining traction with advancements in technology such as IOT, the covid pandemic restrictions that accelerated remote work in the business world will see it accelerate even more in 2022. Cloud technologies are expected to take on an exponential growth. Some of the clouding trends that are expected to be highly adopted in 2022 include;

  • Edge Computing – this involves building localized data centers for computation and storage at or near where it’s being gathered, rather than on a central location that might be thousands of miles away.
  • Containers – these provide a portable and agile way to deploy and manage virtual computing applications in the cloud. With a container, an application workload can run across different clouds and even in hybrid deployments on-premises through the use of Kubernetes container orchestration-based platform. Kubernetes is a platform that allows organizations to automatically scale, deploy and manage containerized infrastructure.
  1. Internet Security and Privacy

Working from home, the ongoing digitization of society, and the increasingly online nature of our lives has increased opportunities for phishers, hackers, scammers, and extortionists. This is why it’s essential for individuals and businesses to be aware of the ever-growing avenues of attack as well as what can be done to mitigate the risks! Some of the cyber security trends that will be among internet security options to choose from include; AI powered cybersecurity and increased internet regulations.

  1. Metaverse

Put simply, the metaverse includes any digital experience on the internet that is persistent, immersive, three-dimensional (3D), and virtual, as in, not happening in the physical world. Broadly speaking, the technologies that make up the metaverse can include virtual reality—characterized by persistent virtual worlds that continue to exist even when you’re not playing—as well as augmented reality that combines aspects of the digital and physical worlds. It also translates to a digital economy, where users can create, buy, and sell goods. And, in the more idealistic visions of the metaverse, it’s interoperable, allowing you to take virtual items like clothes or cars from one platform to another. In the real world, you can buy a shirt from the mall and then wear it to a movie theater. Right now, most platforms have virtual identities, avatars, and inventories that are tied to just one platform, but a metaverse might allow you to create a persona that you can take everywhere as easily as you can copy your profile picture from one social network to another.

  1. Increased use of renewable energy

According to a report recently published by BCC Research, global alternative energy storage will grow to $5.7 billion by 2022 – a 34% increase from 2017. Besides the growing use of solar energy, According to researchers, electrochemical batteries are the most promising form of alternative power storage. This is because these can be configurable, have a long cycle life along with high energy density.

  1. Business automation

Business automation will mainly be expressed through the prevalence of the robotics sector, use of AI and machine learning. The move towards process automation in businesses has been mainly accelerated by the recent global pandemic of Covid-19 that had to be managed under so many restrictions on the population. Such things as social distancing, remote work and reduced human contact I believe have made it possible to realise the opportunities that automation can bring to the business world. It’s clear that 2022 will be a year of significant innovation with automation rising to the top of the business agenda.

  1. Digital finance

Digital banks and financial apps have proliferated in number over the past five years. The market is flooded, and customers are spoilt for choice between providers offering almost the same services, at near identical cost. 2022 will be the year that banks radically step up their game to compete – and the battleground will be customer engagement.

2022 will also be the year that Central Bank Digital Currencies (CBDCs) gain clear, policy-led direction and guidance. A central bank digital currency is the virtual form of fiat money. As such, it has the full faith and backing of the issuing government, just like fiat money does. CBDCs are meant to represent fiat currency. The goal is to provide users with convenience and security of digital as well as the regulated, reserve-backed circulation of the traditional banking system. They are designed to function as a unit of account, store of value, and medium of exchange for daily transactions. CBDCs will be backed by the full faith of the issuing government—just like fiat currency. Central banks or monetary authorities will be solely liable for their operations.

  1. Expansion of 5G and use of satellite-based internet

5G has arrived, and new equipment is currently being installed in densely populated cities across the globe. In many cases, the demand for 5G capacity is exceeding infrastructure improvements, especially in sparsely populated areas that are difficult to access. Now with the next generation of satellites – built from 5G architecture – they will integrate with networks to manage connectivity to cars, vessels, airplanes and other IoT devices in remote and rural areas.

Integrating satellites with 5G infrastructure improves the Quality of Experience (QoE) of high-capacity applications. By intelligently routing and offloading traffic, satellites save valuable spectrum and improve the resilience of each network.

Article sources

December 10, 2021

One of the biggest challenges of working online is having the right gadgets, but once you’ve got everything in place, it’s easier to get your work done.  

We have compiled a list of the best business-online tech gadgets to help you increase your productivity and sales. The main tech essentials everyone needs to operate a business online are;

  • A reliable internet connection.

There are so many Internet services to choose from on the Ugandan market today, a business owner only has to pick a cost-effective, quality, and reliable option. Uganda’s Mobile Telecom Networks offer bundled internet in form of packetized MBs and GBs that expire when you have used up your bundle or when the expiry date reaches. They use 3G/4G LTE technologies to connect your Smartphone to the internet. However, they also have 3/4G LTE MiFis and Routers in which you can insert a Simcard to connect to the internet. As such, they usually have nationwide coverage and their internet packages are normally sold in bundles.

Fixed-line Wired/Wireless internet connections are another way of connecting to the internet that is offered by Uganda’s ISPs. Instead of using a Simcard, they use both Wired and Wireless means of connectivity for last-mile connectivity. Fiber is the most popular wired means and simultaneously the fastest means of receiving internet. Essentially the provider will pull Fiber cable from one of their main pipes to your home. Wireless options include Microwave. Here, an Antenna is installed on your rooftop and then connected to a WiFi router in your home or office space.

  • A smartphone with a quality camera.

You know that displaying your products graphically is the way selling online works. That means quality images are key and therefore you should get yourself a smartphone with quality imaging technology. Our own TECNO Uganda keeps putting products on the market that allow users to take studio-quality photos and videos without professional skills.

  • A laptop/desktop computer.

It is better to purchase your computer from PC manufacturer-certified partners and distributors you can trust. These are companies that have built rapport with computer manufacturers. That way you can get a genuine product possibly with warranty and after-sales support such as repairs, maintenance, and software updates.

  • Tablet computer

A tablet is a portable device whose capabilities are between smartphones and personal computers. This is simply a device you might need for the road, for a business pitch, or for the kids to play some games or finish their homework.  Since Android gadgets are the most popular and cost-effective, you might think of either a Samsung Galaxy Tab or Huawei’s Media pad.

November 26, 2021

Closed-Circuit Television (CCTV) security systems are becoming a go-to solution for most businesses and homeowners to safeguard the interior and exterior of their premises. However, the most important thing to focus on when deploying this technology is its four basic components; cameras, a recording system, a monitor, and video management software (VMS).

Supporting equipment, such as power cables, video recorders, routers, power supplies, and more is also necessary for a fully functional system.



Let us now review this technology’s equipment categories, software, supporting accessories, uses and applications, and more.

  1. Consider Cameras

There are two camera options to choose from: Internet Protocol (IP) or analog. Due to its compatibility with most applications, IP is the preferred choice for modern capabilities. Furthermore, the frame rate of analog cameras is lower than that of IP, so they’re not ideal for areas that have a lot of motion or that need to be seen in high detail. Images are not as sharp and may appear grainy or blurry. An IP camera on the other hand come with multiple sensors which gives it the ability to cover an area that could be covered by three to four cameras.

This initial decision regarding what camera and recording components to use will have the most impact on your system’s supporting technology. If your budget permits, opt for NVR recording and IP cameras. For older, existing systems, it’s best to add analog cameras or upgrade to a hybrid.

Once the camera and recording equipment are chosen, research several monitors, acquire a video management system and purchase the cables and accessories to connect everything.

  1. The Two Basic Types of CCTV Systems: NVR & DVR

When selecting video recorders, the two most common options are network video recorders (NVRs) and digital video recorders (DVRs). Although DVRs are more prevalent, and likely more familiar to the average consumer, NVRs are actually a better fit due to IP camera integration and compatibility.

NVRs usually cost slightly more than DVRs, but the ability to work with high-resolution IP cameras outweighs the added expense in most situations.

When combined, IP and NVR technology upgrade your CCTV system to a simple, flexible, and future-proof asset. Together, this combination provides wireless capabilities, remote monitoring, superior picture quality, and requires fewer cables. Meanwhile, analog cameras require at least two cables per unit and have lower resolution.

To upgrade an existing DVR system, you could transition to a hybrid system. Being a reputable security systems provider, Infinity Computers can help with this.

Once you’ve decided on your technology, it’s time to select a monitor and supporting equipment.

  1. Pick Up a Monitor

A monitor facilitates arguably the most important function of a security camera: viewing captured images and footage. Your selected monitor will mostly be dependent on your chosen camera and recording software.

A CCTV monitor is a display device that is usually connected to a feed from a surveillance video recording device. Systems can be “future-proofed” to a certain extent by using a monitor with multiple inputs. Most DVR and NVR devices have a VGA connection, while some have HDMI or DVI connections. Fewer and fewer digital devices use an analogue BNC style connector as an output to the display, and it is unlikely that this trend will reverse. Buyers should select a monitor that will provide the most flexibility going forward.

  1. Manage Your Video with VMS

Once you decide on the camera, recording technology, and monitor, you’ll have a solid CCTV system—but you’re not done yet. One other important consideration is video management software (VMS) to control your NVR or DVR recording system.

When researching the best VMS, options will vary based on your original decision to select NVR or DVR technology. Make sure the software is compatible, and the interfaces are user-friendly.

5. Cables, Power Supplies & Routers

Depending on your system, you’ll require various supporting technologies for seamless integration. Analog cameras require a coaxial cable and additional power cable to connect to a DVR.
Conversely, IP cameras can connect to the NVR recording center for Power over Ethernet (PoE) from one cable. Wireless systems also require a router, while wired versions do not.

If you need seamless deployment of a fully functional CCTV security system, employ a team of industry experts. At Infinity Computers we are well equipped to give you just that, contact us today

October 12, 2021

Since the Covid-19 pandemic outbreak, small and medium enterprises (SMEs) across the globe have continued to be ravaged especially because of guidelines like lockdowns that are intended to curtail the spread of the virus. Due to reduced/restricted movements, economic activities around the world have stalled and therefore many SMEs have had to significantly scale down operations or close shop altogether. Business owners world over have been challenged to learn how to continue business operations beyond the brick and mortar settings with the most common approach being to shift to virtual business operations by using new digital tools to keep in touch with their employees and connect with new customers.


Nevertheless, the increased use of digital platforms and fintech to run business operations has heightened the risk of cyber attacks on SMEs hence making business operations post the COVID 19 pandemic extremely challenging. Research shows that 73% of small businesses lack the capability and expertise to withstand a cybersecurity attack. To that end, enterprise owners have to brace themselves to withstand the uncertainties that come with depending on digital infrastructure to run business operations.

Here are some ideas on what SMEs can do to facilitate survival in the pandemic world;

  • Make E-commerce an essential part of business operations.

Since the 2020 global lockdown, traditional shopping became difficult, and maybe even scary, so people became increasingly inclined to shop online. That means on top of the usual brick-and-mortar setting, every business now ought to embrace e-commerce as a key component of their operations. Our site builder tool is the best option for all your e-commerce needs.

  • Allocate human and financial resources to cater to cybersecurity as a priority aspect of the enterprise hence preventing cyber-attacks and ensuring business continuity. A dedicated cyber security expert will ensure that security protocols are implemented in your IT infrastructure, this way your company’s data is safe and the privacy of your users is protected.
  • Since the pandemic has also contributed to a great change in consumer behavior, companies need to widen their product ranges, invest in logistics and supply chains to ensure resilience in a crisis.
  • Use External Support.

External support is important for SMEs because it provides them with the knowledge needed to develop and implement innovations. For example, as a company, you can reach out to your local legislators to know what resources are available to help you recover from the effects of the crisis.

  • Engage on social media.

Besides being a place for keeping up with family and friends, social media has become a lifeline between businesses and their customers. Now that digital platforms have become a very important component of life, businesses must go beyond just posting creative content on their social Medan platforms, they must interact with followers. This can build and render strong online relationships with its customers.

  • Optimize business spending

A specific example of how business owners may better optimize their business during the pandemic is switching from print ads to digital ones. Investing in digital marketing can give businesses an opportunity to dramatically reduce the cost of their monthly marketing expenses, while also providing more targeted and precise reach to their ideal buyers.

  • Up-skill your staff

Wherever possible, try your best to keep your staff– they rely on you, and if you have managed a good team, they should be supporting you. You could train your existing staff on additional skills, which could make them more productive and efficient, rather than hiring more staff.

  • Establish an effective communication rhythm with your staff.

Take a morning virtual huddle with your team where you celebrate their successes from the day before, track your key numbers, identify each member’s priorities for the day, and flag areas where people are stuck and require support. This should take no more than 15 minutes every day.

In conclusion, while the pandemic came with a lot of economic uncertainities, new technologies such as Fintech have been at the forefront of ensuring business sustainability so as a business owner you need only to integrate these new technologies into your business operations so your SME can still thrive.

September 13, 2021

Working outside of a traditional office environment is on the rise and in order to successfully execute work in this new setting, you need the perfect combination of working habits and digital tools.
Below are some recommended tools and tips you can adopt;

  • Zoom Cloud meetings

Commonly shortened to Zoom, this is a proprietary video teleconferencing software program developed by Zoom Video Communications.
The free plan allows up to 100 concurrent participants, with a 40-minute time restriction. Users have the option to upgrade by subscribing to a paid plan. The highest plan supports up to 1,000 concurrent participants for meetings lasting up to 30 hours.
At Infinity Computers, we offer paid plan zoom packages suitable for your enterprise needs. Check them out here

  • Team viewer

TeamViewer is remote access and remote control computer software, allowing maintenance of computers and other devices. After the connection is established, the remote screen is visible to the user at the other endpoint. Both endpoints can send and receive files.

It is proprietary software, but does not require registration and is free of charge for non-commercial use. Companies and other commercial customers must sign up for a subscription. 

See more details for team viewer support from Infinity Computers.

  • Skype – This is good for conference calls, instant messaging with clients/workmates, or even creating low ceremony chat rooms.
  • Set up a home office

One way you can motivate yourself to effectively work remotely is by designating a workspace in your home. To make it even better, consider adding the right equipment such as an ergonomic chair, fast internet connection, headsets, and a work desk to accommodate your computer.

Also, ensure that your workspace is decluttered so that there are no immediate distractions to hinder your productivity.

  • Don’t Neglect Email

Now that you are not reporting to office premises where your client can come and find you, you have to be more creative about keeping them informed of your presence in the business world. Email newsletters is a traditional advertising method that will not go out of style and if you want to learn more, we have written a blog post explaining email marketing.

Everyone uses email. If you want to succeed as a remote worker, make sure you are always reaching out via this method. Whether it’s to sell more products, land new clients, secure funding, or just get some advice, email is often the best way to go.

  • Project management tools

Even when working remotely, it’s absolutely critical to make sure that everything tasks and projects are well managed and that everyone stays accountable for their share so that important tasks are not forgotten. In this case, project management tools save the day. They allow you to break big projects into the smallest possible building blocks and assign them out to team members with due dates and all the notes they need.

Here are a few “starter” project management tools to explore:

  1. Trello
  3. Wrike
  4. Quire

Besides the above-mentioned options, you can keep trying until you find the guidelines, processes, and tools that work best for you and your team.

June 29, 2021

New Windows 11 slated to be fully released in late 2021, is dubbed “the windows that brings you closer to the things you love”. According to the Microsoft team, this Operating system has been designed to empower you to produce and inspire you to create. Furthermore, it is presented as the platform for platform creators.

Let’s delve into the features of Windows 11 that make it worth having;

Windows 11 has a new look and feel that’s designed to be more attractive but also more user-friendly. There’s a new Start button that’s placed at the center, and pressing it can show you your recent files, docs and apps.

It also includes lots of productivity upgrades, including Snap Layouts for running multiple apps at once.

  • Windows 11 Snap Layouts, Snap Groups and docking

Windows 11 now features Snap Layouts. You can snap between multiple windows/apps on the screen. This enables you to run multiple apps at the same time. For example, you could have two apps side by side or three in columns or four in a grid, and there’s six choices in total.

If you sometimes feel a little lost after having to respond to a notification, Windows 11 includes a new Snap Groups feature in the taskbar. So you can get right back to what you were doing before you had to answer that message.

The new docking experience allows you to get back to where you were once you switch back on. If you unplug a monitor to move rooms, the windows that were on your monitor will minimize. When you go come back and then re-connect to a dock, all of your Windows will re-appear the way they were before.

  • Windows 11 widgets

Windows 11 offers a whole new selection of Widgets, which is powered by AI. These widgets can help you check your calendar at a glance, the weather, news, your to-do list, photos and more. The Widget panel can be accessed either via the dedicated Widget button that is pinned on the Taskbar, via a swipe in from the left of the display, or via the keyboard shortcut Win+W.

  • Windows 11: Better touch, pen and voice support

Windows 11 contains a number of tweaks to input. For example when it comes to touch, there’s more space between icons in the touch bar, making it easier to tap the right thing.

The onscreen keyboard is both redesigned and customizable. If you happen to use a pen or stylus to interact with your Windows 11 machine, you can expect improve haptics that sound and feel like you’re using an actual pen.

Windows 11 also features enhanced voice recognition for text input with Microsoft promising more accurate voice-to-text transcription and automatic punctuation. Voice commands are supported as well, such as “delete that” when you’re in a document.

  • Windows 11 desktops

Windows 11 now lets you personalize different desktops with their own wallpapers. So you can have a desktop for work, home, school or gaming, each with their own apps and look and feel.

  • Windows 11: New Windows Store and Android Apps

With Windows 11, Microsoft is redesigning the Microsoft Store, making it faster and easier to find the apps you’re looking for. Also Android apps will be directly available in Microsoft’s store and you can download them through Amazon Appstore.

  • Windows 11 gaming: Auto HDR

Microsoft is introducing some new features specifically aimed at improving the gaming experience in its operating system.

Specifically, Auto HDR is coming to Windows 11, bringing improved contrast and color output without requiring app makers to reconfigure their games. During the Windows 11 launch event, Microsoft showed off a split screen of Skyrim — one half of the game appeared in SDR and the other in the new Auto HDR. The Auto HDR image was much brighter and featured greater detail.

Finally, Xbox Game Pass, Microsoft’s gaming subscription service, will still be built right into Windows 11 via the Xbox app.

  • Windows Updates and energy consumption

During the live event it was also mentioned that windows updates with this OS are 40% smaller and more efficient as they run in the background. The Operating system was also talked about as one that uses less energy and therefore you can enjoy more battery life.

Overall, the Windows 11 interface is meant to bring you a sense of calm with its simple, beautiful, clean and smart menu that allows you to easily find what you need.

June 23, 2021

What is it?

Ransomware is malware that encrypts your files or stops you from using your computer until you pay money (a ransom) for them to be unlocked. If your computer is connected to a network the ransomware may also spread to other computers or storage devices on the network. Ransomware attacks are typically carried out using a Trojan disguised as a legitimate file that the user is tricked into downloading or opening when it arrives as an email attachment. Since payment is always the goal, the victim is coerced into paying for the ransomware to be removed either by supplying a program that can decrypt the files or by sending an unlock code that undoes the malware changes.

Some of the ways you can get infected by ransomware include: Visiting unsafe, suspicious, or fake websites, opening file attachments that you weren’t expecting or from people you don’t know, and opening malicious links in emails or social media posts.

Ransomware attacks can be categorized into two types;
  1. Crypto ransomware attacks (or data lockers)
    These encrypt files on a computer to prevent the victim from accessing data. The easiest way to restore data is to use a decryption key, which is what attackers offer in exchange for a ransom. Crypto ransomware typically does not encrypt all data on a device. Rather, the program silently scans the computer for valuable data and encrypts only those files. Typical targets for a crypto attack are financial information, work projects, and sensitive business files. This type of ransomware does not lock the computer. Victims can continue to use their devices even if they refuse to pay the ransom.
  2. Locker Ransomware
    Locker ransomware attacks lock down the entire computer instead of encrypting specific files. Attackers then promise to unlock the device if the victim pays the ransom. A locker attack typically allows the user to boot up the device. However, the device has limited access and enables the victim to only interact with the attacker. Attackers behind locker ransomware often use social engineering to pressure the victim into paying the ransom. Imitating tax authorities or law enforcement agencies is a common tactic.

A few examples of ransomware include;

  • Cerber – targets cloud-based Office 365 users through an elaborate phishing campaign. It’s affected millions of users so far.
  • Locky – Locky is ransomware that’s spread via spam, often as an email message that looks like an invoice. When opened, the user is instructed to enable macros in order to read it. If the user does this, the ransomware will begin encrypting files, demanding a ransom to unlock them.
  • WasteLocker – this is an example of targeted ransomware. Every attack has a custom plan to breach a specific company. Ransom messages always refer to the victim by name, and all encrypted files have the .garminwasted extension. WasteLocker encrypts data with a combination of AES and RSA algorithms. What sets this ransomware apart is that a single public RSA key encrypts files. Most other programs generate a unique public RSA key for each infection.
  • Snake, also known as Ekans, first appeared in January 2020. Unlike other ransomware targeting enterprises, Snake spreads through industrial control systems (ICS). Snake does not attack the operating system files or programs. Infected computers still boot up, but Snake prevents access to target data.

How to protect yourself from ransomware

  • Set Up a Firewall

A firewall is the first software-based line of defense against ransomware. Firewalls scan the incoming and outgoing traffic for potential risks, allowing the security team to monitor for signs of malicious payloads. Your firewall should have the ability to run deep packet inspection (DPI) to examine the data content. This capability automatically identifies packages with infected software.

  • Improve Your Email Security

Email security best practices are crucial to eliminating phishing and other social engineering traps. Your mail server should be able to;

  1. Filter out incoming emails with files that have suspicious extensions, such as .vbs and .scr.
  2. Automatically reject addresses of known spammers and malware.
  • Setup an immutable backup

operates like any data backup, but it does not allow anyone to change or delete information. This type of backup is the ideal protection against data corruption, whether malicious or accidental. Hackers cannot encrypt data even if they reach the backup storage.

You should back up your data multiple times a day, use at least two backups, and keep one instance offline. If you suffer a ransomware infection, wipe your old system, and recover the last clean backup you have on record.

  • Segment You Network

Once ransomware enters your system, the malware needs to move laterally through the network to reach target data. Network segmentation prevents intruders from moving freely between systems and devices. Ensure each subsystem in the network has: Individual security controls, strict and unique access policies, and a separate firewall and gateway.

If intruders compromise a part of your network, segmentation prevents them from reaching target data. Attackers need time to break into each segment, which would give your security team more time to identify and isolate the threat.

  • Use a Cloud Access Security Broker

If you use cloud services, a cloud access security broker (CASB) is an excellent counter to ransomware. A CASB is either an on-prem or cloud-based software that acts as an intermediary between cloud users and data.

We at Infinity Computers and Communications Company are committed to helping you implement the suggestions outlined above so you can stay ahead of hackers and avoid needless monetary losses and reputation damage in your business.

Contact us today.

May 21, 2021

Cybersecurity is the practice of defending computers, servers, mobile devices, electronic systems, networks, and data from malicious attacks, damage, or unauthorized access. The term applies in a variety of contexts, from business to mobile computing, and can be referred to as information technology security.

Cyber-attacks are usually aimed at accessing, changing, or destroying sensitive information, extorting money from users, or even interrupting normal business processes. To secure a computer system, it is important to understand the attacks that can be made against it, and these threats can typically be classified into one of these categories below:

Backdoor – A secret method of bypassing normal authentication or security controls. They could exist either by original design or from poor configuration.

Denial-of-service attacks (DOS) – Designed to make a machine or network resource unavailable to its intended users.

Direct-access attacks – These could include; Unauthorized users gaining access to a computer, operating system modifications, installing software worms, and covert listening devices/using a wireless microphone.

Eavesdropping – using computer programs that can listen to a private computer “conversation” (communication) typically between hosts on a network.

Social engineering – This aims to convince a user to disclose secrets such as passwords, card numbers, etc., or grant physical access.

Ransomware – It is a type of malicious software designed to extort money by blocking access to files or the computer system until the ransom is paid. Paying the ransom does not guarantee that the files will be recovered or the system restored.

Malware – Software designed to gain unauthorized access or to cause damage to a computer.

The importance of cybersecurity
  • With the introduction of new technologies, the chances of cyber threats and risks are also rapidly increasing so ensuring cybersecurity is a better way to protect your computer systems and valuable data.
  • It prevents identity threats, extortion attempts, and loss of important data like medical information in hospitals.
Here are Essential ways you can ensure cybersecurity;
  • Choose strong passwords for your computer systems and programs
  • If you are a constant email user, be careful of clicking on attachments and links that are coming especially from unknown sources.
  • Contact our professionals at Infinity Computers (I3C) for cybersecurity solutions to protect you against hackers, DNS spoofing, email spamming, and mostly to ensure security on your network, as well as on the cloud.

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