#Webmail

+Using Zimbra

Login to your email account through http://webmail.yourdmain.ug. Your browser will prompt you accept a privately-signed SSL certificate. Simply add or Accept it. Change your default password by going to preferences in the menu, click change password. Use your new password to login next time.

#Outlook/Thunderbird users

#Configuring Outlook

Go to Internet E-mail settings

Step 1: Open File in the Main menu

Step 2: Click Account settings

Step 3: Click on your account

Step 4: Configure incoming and outgoing mail servers

Incoming server: mailhost03.i3c.co.ug (has changed from mailhost02.cfi.co.ug)

Outgoing server: mailhost03.i3c.co.ug (has changed from mailhost02.cfi.co.ug)

Step 5: Select more Settings on the bottom right corner and configure IMAPS/POP3s and SMTPS as follows

// How to connect through POP3S

Step 1: Go to Internet E-mail settings as indicated in the previous steps

Step 2: Click on the Advanced tab on the pop-up Window

Step 3: Under Incoming server(POP3), enter 995. Check “This server requires an encrypted connection(SSL).

Step 4: Click Ok

// How to connect through IMAPS

Step 1: Go to Going Internet E-mail settings as indicated in the previous steps

Step 2: Click on the Advanced tab on the pop-up Window

Step 3: Under Incoming server(IMAP), enter 993. Under “Use the following type of encrypted connection” drop down, select “SSL”.

Step 4: Click Ok

// How to connect through SMTPS

Step 1: Go to Internet E-mail settings as indicated in the previous steps

Step 2: Click on the Advanced tab on the pop-up Window

Step 3: Under Outgoing server(SMTP), enter 465 or 587 (recommended). And just below it under “Use the following type of encrypted connection”, select “Auto” from the dropdown.

Step 4: Click Ok

#Configuring Thunderbird

IMAPS Settings

Step 1: Go to Preferences, then Account settings.

Step 2: Click on Server Settings on the left tab and enter the following details;

Server Name: mailhost03.i3c.co.ug

Username: username@yourdomain.ug

Security Settings

Connection Security: SSL/TLS

Authentication Method: Normal Password

SMTPS Settings

Select your Outgoing Server (SMTP) Settings, click on Edit.

Description: i3C smtp server

Server Name: mailhost03.i3c.co.ug

Username (Enter your email): username@yourdomain.ug

Connection Security: SSL/TLS

Port: 465 or 587 (recommended)

Authentication Method: Normal Password